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Partnering an auto major for launching the latest version of its hot selling sedan

The Task

To partner the car maker for launching the latest version of its immensely popular sedan, through carrying out a training intervention designed for educating the customer interfacing role holders about the new product.

The Solution

Its Imperative for the employees to have an accurate knowledge in this case in order to make an impact and delivering results .Centum Learning trained the company’s Sales Consultants, Team Leaders and Call Centre teams with in-depth product knowledge, skilled them on techniques to profile customers, helped them gain proficiency in explaining the distinctive product features and in handling product demos. The training made use of the ‘Instructor led training’ mode, while making extensive and effective use of interactive mediums of coaching.

The Result

Over 8500 role holders were trained across the country at locations which included Bhubaneswar, Kolkata, Patna, Ranchi, Guwahati, Bhopal, Indore, Delhi, Chandigarh, Jammu, Lucknow, Chennai, Bangalore, Hubli, Calicut, Cochin, Hyderabad, Vizag, Goa, Mumbai, Nagpur, Pune, Vadodara and Jaipur to name a few.

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